Your Privacy Matters

Grand Pizza – Privacy Policy

Last updated: 10/07/2025

At Grand Pizza, accessible via our website (add your domain here) and our WhatsApp ordering channel, we value your privacy. This Policy explains how we collect, use, and protect your information when you visit our site, place an order, or interact with us on WhatsApp and other platforms.

1) Information We Collect

We may collect personal information when you:

Place an order

Make a reservation

Subscribe to marketing messages (email/WhatsApp)

Contact us via website or social media

This may include: name, phone number, email, delivery address, order history, and preferences (e.g., dietary).

2) WhatsApp Communication & Marketing

By sharing your phone number, you agree to receive:

Order confirmations & delivery updates

Offers, discounts, and promotions

Menu/events updates

We don’t spam. Opt out anytime by replying “STOP” on WhatsApp.

3) How We Use Your Information

Process and deliver orders

Send order updates/receipts

Respond to queries

Share promotional offers (WhatsApp/email)

Improve our website, menu, and services

4) Data Security

We use reasonable technical and organizational measures to protect your data. Payments are processed securely through Razorpay/UPI/cards and not stored on our servers.

5) Sharing of Information

We do not sell or rent your data. We only share what’s necessary with:

Delivery partners (to fulfill orders)

Payment gateways (e.g., Razorpay)

WhatsApp Business API providers (for verified messaging)

6) Your Rights

You may:

Request access to your data

Ask for correction or deletion (subject to legal/operational limits)

Opt out of marketing (reply “STOP” on WhatsApp)

7) Updates to this Policy

We may update this Policy from time to time. Changes will be posted on this page and apply from the “Last updated” date.

Contact Us

Grand Pizza, College Road, Back Side Police Station, Derabassi (Distt. SAS Nagar Mohali)

Phone/WhatsApp: 70711-00222